Settl

Terms of Service

Version 2026-07-13 · Last updated July 13, 2026

1. Agreement

These Terms of Service ("Terms") are an agreement between Settl, Inc. ("Settl," "we," "us") and the law firm or other organization that registers for or uses the Settl service (the "Firm," "you"). By creating an account, clicking to accept these Terms, or using the Service, you agree to these Terms. If you accept on behalf of a Firm, you represent that you have authority to bind that Firm. If you do not agree to these Terms, do not use the Service.

2. The Service

Settl provides software that helps law firms organize and analyze case documents and prepare working drafts of case materials such as medical chronologies, expense summaries, independent medical examination (IME) analyses, and demand letters (the "Service").

Settl is a software provider. Settl is not a law firm, does not practice law, and does not provide legal, medical, or other professional advice. Nothing produced by the Service is legal advice or a substitute for the professional judgment of a licensed attorney.

3. AI-Generated Drafts

The Service uses artificial intelligence to extract information from documents and to generate drafts. AI-generated output can contain errors, omissions, and mischaracterizations, including incorrect dates, amounts, medical findings, and citations. All output is provided as a starting point for your own work. You are solely responsible for reviewing all output, verifying it against the source documents, and approving it before relying on it or using it in any client matter. Your professional obligations — including duties of competence, diligence, and candor — remain entirely yours.

4. Accounts

You must provide accurate registration information and keep it current. You are responsible for all activity under your Firm's accounts, for safeguarding credentials, and for ensuring that only authorized personnel of your Firm access the Service. Notify us promptly at support@settlhq.com if you suspect unauthorized access.

5. Your Content

"Firm Content" means the documents and data you upload to or create in the Service, including medical records, billing records, and other case materials, and the outputs generated from them for you. As between you and Settl, you own all Firm Content.

You grant Settl a limited, non-exclusive license to host, process, transmit, and display Firm Content solely as needed to provide, secure, and support the Service and as otherwise directed by you. We do not use Firm Content to train generalized AI models, and we do not sell it or use it for advertising.

You represent and warrant that you have all rights, consents, and authorizations needed — including any client authorizations required for records in your possession — to upload Firm Content and to have Settl process it as described in these Terms and our Privacy Policy.

6. Confidentiality and Data Protection

We understand that Firm Content includes sensitive client information subject to your duty of confidentiality, including under ABA Model Rule 1.6 and its state equivalents. Settl will:

  • treat Firm Content as your confidential information;
  • access it only as needed to provide, secure, and support the Service, or as you direct;
  • not disclose it to third parties except to service providers bound by confidentiality obligations, or where required by law (in which case we will notify you where legally permitted);
  • maintain technical and organizational safeguards for it, including encryption in transit, firm-level access isolation, audit logging, and scrubbing of personal information from system logs;
  • notify you without undue delay if we confirm unauthorized access to or disclosure of Firm Content, with enough detail for you to meet your own obligations to your clients.

7. Acceptable Use

You will not, and will not permit anyone to:

  • use the Service in violation of law or of these Terms;
  • upload content you do not have the right to upload;
  • attempt to access another firm's data or circumvent access controls or security measures;
  • reverse engineer the Service or use it to build a competing product;
  • resell or provide the Service to third parties without our agreement.

8. Fees

If the Service or any feature is offered for a fee, the pricing will be presented to you before you commit to it. Fee changes apply prospectively and with prior notice.

9. Term and Termination

You may stop using the Service and request account closure at any time. We may suspend or terminate access for material breach of these Terms that is not cured within a reasonable period after notice, or where required to protect the Service or comply with law.

You may export your Firm Content at any time while your account is active. Upon written request following termination, we will delete Firm Content within 30 days, except for residual copies in encrypted backups (which expire on a rolling schedule) and records we are required to retain by law.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, SETTL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND DOES NOT WARRANT THAT THE SERVICE OR ANY OUTPUT WILL BE ACCURATE, COMPLETE, UNINTERRUPTED, OR ERROR-FREE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR REVENUES, EVEN IF ADVISED OF THE POSSIBILITY. SETTL'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID TO SETTL IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE OR ONE HUNDRED U.S. DOLLARS (US$100).

12. Indemnification

You will defend and indemnify Settl against third-party claims to the extent arising from Firm Content or from your use of the Service in violation of these Terms or applicable law.

13. Changes to These Terms

These Terms are versioned. If we make material changes, we will notify you in the Service and ask you to accept the new version; the version your Firm most recently accepted governs until then. Non-material changes take effect when posted with an updated version date.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The state and federal courts located in Delaware have exclusive jurisdiction over disputes arising out of these Terms, and each party consents to their jurisdiction.

15. Contact

Questions about these Terms: support@settlhq.com.